Last Updated: October 6, 2025
At treeservicestpetersburg.com, "treeservicestpetersburg.com" "we," or "us" value your privacy and want you to understand how your information is handled.
This policy describes the data we collect, the ways we use it, the parties we may share it with, and the choices available to you. By using treeservicestpetersburg.com and any website that references this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Via our ads and apps on third-party sites when they link to this policy
It does not apply to information gathered offline or on websites we do not operate or control.
Information We Collect
We gather information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Service request details such as location, scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and related technologies
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction records
- Service request checks and fraud screening
- Advertising and analytics data, including email engagement
Your information may be handled in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Measure how the site performs
- Tailor content to users
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you do, some features of the site may not function as intended.
Third parties may also place cookies on your device, and we do not control those tools.
Interest-Based Advertising
We may partner with others to display ads that reflect your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, and hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use your information to:
- Deliver and improve our services and Website
- Review and complete your service requests
- Connect you with service providers relevant to your request
- Send communications about requests, updates, and support
- Customize your experience and our marketing messages
- Support analytics, research, and product development
- Identify, prevent, and address fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We may share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the information needed to connect you with third-party service providers and provider networks that can fulfill your request.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliated entities.
Vendors
We share information with vendors that help us run the Website and operate our business, including providers of analytics, security, payments, support, and marketing services.
They may use personal information only while performing services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected information for measurement, attribution, and ad targeting.
Information you submit, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that has been aggregated or stripped of identifying details.
Legal and Safety
We may disclose information when required by law, to protect rights or safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy and data practices.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop messages from us. This does not cancel emails from providers with whom we shared your request.
- Cookies: Adjust your browser settings or use the opt-out links above to manage cookies.
Access and Control
You may ask us to:
- Review the data we have collected about you
- Correct inaccurate information
- Delete certain data, where legal or operational requirements allow
- Share concerns about how we use your information
Use the contact methods listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes outlined in this policy, taking into account:
- Type and sensitivity of the information
- Risk of harm
- Why the information is being processed
- Legal obligations
- Whether the purpose can reasonably be achieved another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent using SSL. Even so, no transmission method or storage system can be guaranteed to be fully secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with appropriate consent or legal capacity.
California Privacy Rights
If you are a California resident, you may have the following rights, subject to applicable exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources from which we collected it
- Business or commercial purposes for collection
- Categories of third parties with whom we shared it
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal data collected from you, unless an exception applies.
Right to Correct
You may request that inaccurate personal data be corrected.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and state "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercised a privacy right.
Verification
We verify requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will be changed.
Continued use of the Website means you accept the updated policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
